Your Medicare Questions Answered

How can I contact Medicare Health Connections or visit a local office?

You can contact Medicare Health Connections by phone, online, or by visiting one of our local offices. Our licensed agents are available to answer Medicare questions, help you compare coverage options, and schedule your FREE Medicare review.

Call: (318) 470-2537
Website: askmhc.com

Shreveport Office
400 Travis Street
Shreveport, LA 71101

Monroe Office
1900 North 18th Street
Monroe, LA 71201

Appointments are recommended so we can make sure a licensed agent is available to personally assist you.

When should I enroll in Medicare?

Most people become eligible for Medicare at age 65. Your Initial Enrollment Period generally begins three months before the month you turn 65, includes your birthday month, and continues for three months afterward. If you are still working and covered by an employer health plan, different enrollment rules may apply. We can help you understand when you should enroll and how to avoid unnecessary penalties.

What is the difference between Original Medicare and Medicare Advantage?

Original Medicare includes Part A for hospital coverage and Part B for medical coverage. You may also choose a separate Part D prescription drug plan and Medicare Supplement Insurance.

Medicare Advantage, also called Part C, is offered by private insurance companies approved by Medicare. These plans provide your Part A and Part B benefits and often include prescription drug coverage and additional benefits. We can help you compare both approaches based on your doctors, prescriptions, healthcare needs, and budget.

What is a Medicare Supplement or Medigap plan?

Medicare Supplement Insurance works alongside Original Medicare to help pay certain out-of-pocket expenses that Medicare does not pay. Depending on the plan, this may include deductibles, copayments, and coinsurance. Medicare Supplement plans do not replace Original Medicare - they supplement it.

Do I need Medicare Part D if I don't take any prescriptions?

You may still want to consider Part D prescription drug coverage even if you currently take few or no medications. Going without Part D or other creditable prescription drug coverage for too long can result in a late-enrollment penalty if you decide to enroll later. We can help you determine whether your existing drug coverage is considered creditable.

Can you check whether my doctors and prescriptions are covered?

Yes. When comparing Medicare plans, we can review your doctors, hospitals, preferred pharmacies, and prescription medications. Provider networks, drug formularies, and costs can vary by plan, so this is an important part of choosing coverage.

Does it cost anything to work with Medicare Health Connections?

There is generally no additional cost to you for working with one of our licensed insurance agents. If you enroll in a plan through us, the insurance company may compensate the agent. Our goal is to help you understand your available options and make an informed decision.

Is Medicare Health Connections an independent insurance agency?

Yes. Medicare Health Connections is an independent insurance brokerage. We work with multiple insurance companies rather than representing only one carrier. This allows our licensed agents to compare available plans we represent based on your individual situation.

Can Medicare Health Connections help me after I enroll?

Absolutely. Our relationship doesn't end when you enroll. We provide ongoing assistance with questions about your coverage, plan changes, provider or prescription concerns, and annual plan reviews. If your needs change, we're here to help you understand your options.

Should I review my Medicare plan every year?

Yes. Medicare Advantage and Part D plans can change from year to year, including premiums, copays, deductibles, prescription formularies, pharmacy networks, provider networks, and additional benefits. Your healthcare needs can change too. An annual Medicare review can help determine whether your current coverage continues to fit your needs.

Can I change my Medicare plan anytime?

Not always. Medicare has specific enrollment periods when you can make certain changes. Some people may also qualify for a Special Enrollment Period because of circumstances such as moving, losing coverage, qualifying for certain assistance programs, or other eligible events. We can help determine what enrollment opportunities may be available to you.

What should I bring to a Medicare plan review?

It helps to have your Medicare card, current insurance cards, a current list of prescription medications, your preferred pharmacy, and a list of the doctors and specialists you want to continue seeing. This information allows us to make a more meaningful comparison of your available options.

Why should I use a local Medicare agent instead of calling an 800 number?

Working with a local Medicare agent gives you a person you can contact before, during, and after enrollment. At Medicare Health Connections, we focus on personal service, education, and ongoing support. We can meet with clients locally, speak by phone, or arrange a virtual appointment depending on your needs.

Local Help. Personal Service. Trusted Advice

Have another Medicare question? Contact Medicare Health Connections to speak with a licensed insurance agent and get help understanding your Medicare options.

Meet Our Team of Licensed Agents

Meet Our Team of Licensed Agents

Medicare Health Connections has a dedicated team of individual agents that are here to support your needs for Medicare, Health, Life, Annuities, Critical Illness, and Retirement Planning. Contact any member of our team who is eager to support your personal needs with a comprehensive plan. We look forward to serving you.

Jeremy Patterson

Focus on Medicare, Health, & Life

Todd Wiley

Focus on Medicare, Health, & Life

Marilyn Jackson

Focus on Medicare, Health, & Life

Errol Duplantis

Focus on Medicare & Retirement

Casey Stephenson

Focus on Medicare, Health, & Life

National Producer Number for MHC: 19169797


Medicare Health Connections is NOT AFFILIATED with any Government Agency.

We do not offer every plan available in your area. Currently we represent 10 organizations which offer 28 products in your area. Please contact Medicare.gov or 1-800-Medicare or your local state health insurance program, (SHIP) to get more information on your options.

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